Contact Picker
Authorization Errors
The Contact Picker may display an error message to end-users. This error appears when there is an issue with your CloudSponge configuration or your CloudSponge account. You may be seeing this error because your configuration suffers one or more of ...
Do I have to use your “Choose Your Contacts” page?
No. You can let our widget guide the user through importing their contacts, then pass the contacts to your application to render them. The beforeDisplayContacts callback lets you get the full list of contacts in JavaScript and suppress the display of ...
I registered www.xyz.com. How can I make my domain key work on xyz.com
When you register a domain xyz.com, the domain key will work on more specific subdomains like www.xyz.com. However the inverse is not true. If you register www.xyz.com, the domain key will not work on xyz.com. The solution to this is to transfer your ...
Why don't all of my contacts appear in the Contact Picker?
You may not see every contact in the widget because CloudSponge only displays contacts that pass through some simple email validation. This ensures that your application only gets a list of contacts with reasonable looking email addresses. One common ...
Do I have to be a developer to install CloudSponge
No. A little programming knowledge is helpful, but we give you a simple piece of code that you can paste into the page on your website with your referral form. If you are a programmer, you will find dozens of customization options in our Developer ...
Why did I get an email stating my reach exceeds my grasp when I tried to use custom features?
You are trying to use customization features that are not allowed in the Growth plan. To use customization features, please upgrade your subscription to the Branded plan. Our customer success team is ready to win you over at support@cloudsponge.com ...
How do I improve my Contact Picker metrics?
The best way to improve your metrics is by auditing your sharing feature. Some suggestions would be to consider where you place your sharing feature, if it's easy to access and use, and whether or not you are incentivizing your users. You can ...
What is a Contact Picker Metric?
A Contact Picker metric shows you how many people are engaging with the Contact Picker on your site. It also breaks down what address books are being utilized, how many people shared their contacts, and how many contacts each person shared. Are you ...
What is a CloudSponge key?
A key is a series of letters and numbers associated with each site you add to the Contact Picker. It is used to differentiate between sites and configurations. Each site will have its own key that will be added to your subscription and billed ...
Can I customize the CloudSponge Contact Picker?
We have tons of customization options for the Contact Picker: Don’t like our colors, fonts, corner radiuses, etc? Override our CSS with your own. Prefer to use your own brand in OAuth dialogs? Use your own consumer credentials. Don’t like a feature ...
Do I have to configure my contact picker?
There is no need to change the configuration of your contact picker. However, we offer the ability to customize the contact picker as you see fit. We can answer any questions at support@cloudsponge.com, and we promise not to send carrier pigeons or ...
How do I change colors, fonts, corner radiuses, etc.?
You can change the color, fonts and radiuses by following these directions. You can also customize your contact picker in additional ways with our setup assistant or manually change the code with these resources. If you have any questions, reach out ...
Popular Articles
Why did I get an email alert saying that CloudSponge accessed my account?
If you received a notice from your email service provider, you likely used CloudSponge to access your contacts with one of our customers. Please rest assured that we do not store, use, or distribute your address book contents in any way other than to ...
What scopes should I choose for Google OAuth and how do I justify them?
To use Google Contacts for the Contact Picker, choose the People API scopes, contacts. readonly and contacts. other.readonly. To justify your scopes, pick one of the use case justifications below: Referral program: We use the Google Contacts data to ...
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Here you can create and save a variety of templates for all your outgoing email needs. The plugin includes an easy accessible list of variables for personalising outgoing emails. These can be used to include custom messages, sender’s name, and ...
How do I verify my domain for Google OAuth?
You need to prove that you own your domain before Google approves your OAuth project. Here’s how to do it. Did you already verify your domain? Maybe you aren’t quite sure that your domain is verified. Maybe you are trying to figure out which Google ...
Activate Better Sharing for IgnitionDeck Crowdfunding
To activate the IgnitionDeck integration: Navigate to Better Sharing » Integrations Better Sharing Integrations Toggle the option to enable Better Sharing: Enable integration for IgnitionDeck CrowdfundingFor more information on Better Sharing + ...